About Trappers
Trappers is an outdoor retail store with a complement of franchisees and corporate stores. The online store is corporate-owned and is a division of Trappers Retail. Trappers is involved with the selling of outdoor equipment and apparel. Depending on the product sold, Trappers may also be responsible for limited after-market service, such as repairs or exchanges. Although Trappers functions within these parameters only, we will always try to assist our customers in any way that we can.
Shipping & Delivery
Any order placed with www.trappers.co.za will be delivered within 3 to 7 working days, provided that the details that the customer provides are correct. Deliveries are handled by The Courier Guy, and will only be delivered to a physical address (No post office). Our Couriers require that all deliveries be signed for by the receiver, or by someone on behalf of the receiver. Please make sure that someone is present to sign for you parcel (Consider shipping to your work address for convenience). www.trappers.co.za will only ship within South Africa.
Privacy & Security
www.trappers.co.za does not share any of your personal information with any third party. www.trappers.co.za also does not store any of your credit card information, as per South African legislation. Should you choose to create an account with www.trappers.co.za, your personal information will be stored on our secure server, but your credit card/payment information will be stored with PayU. PayU use security features that are in line with South African legislation to ensure the privacy of your credit card/payment information.
Ordering
Ordering on www.trappers.co.za is done by adding products to your cart, then using the check out facility to stipulate a payment method and delivery address. Upon dispatching of an order, you will receive a Courier tracking number, which you can use to track your parcel on The Courier Guy Track and Trace
Although we take reasonable steps to ensure that our product offering is always available, it does happen that our stock will run out. We will refund you the value should you not find another product.
www.trappers.co.za reserves the right to refuse service, cancel orders, and terminate accounts at the company's discretion.
Payment, Pricing & Promotions
Pricing on www.trappers.co.za pertains to www.trappers.co.za only. We will price match any product from a physical store, provided that product is not on special. We will not price match online pricing. We reserve the right to change our product's prices at any time without further notice.
Newsletter Signup
Any discounts or prizes given by Trappers for newsletter signups are valid for purchases through www.trappers.co.za only. Discount vouchers will be valid for a minimum of 3 months from date of receipt. Customers are limited to one signup discount. Vouchers cannot be combined or used in conjunction with any other discounts or promotions. Shipping charges may apply if the discount brings your basket value below the free shipping amount.